Are you passionate about contributing to an important cause? Do you have exceptional skills in client support, care and customer service within a social housing, welfare or property management environment? Do you have the ability to work with complex clients and their advocates directly providing advice and assistance and work collaboratively with both internal and external stakeholders? We might just have the role you’re looking for! Homes North, a highly reputed not-for-profit organisation with offices in the New England North West NSW, who make it their business to create secure, affordable and sensitively managed housing opportunities for low income households, are looking to hire their next Client Relations Officer based in Moree.

The Client Relations Officer will be responsible for undertaking receptionist/front desk duties, banking, taking rent payments, answering calls and queries as well as a broad range of administrative responsibilities to support the team. The role is responsible for providing an excellent level of customer service to applicants and tenants and a range of support to the team. The role is is an opportunity for an enthusiastic, honest person with excellent communication skills and a passion to exceed client expectations.

Applicants must have:

ESSENTIAL:

1. Excellent Customer Service Skills
2. Excellent communication skills (verbal and written)
3. Previous administration experience
4. Previous experience in a client-focused role
5. Current Drivers License
6. Willingness to obtain Working With Children Check

DESIRABLE:

1. Certificate III in Business Administration or Community services (or equivalent)
2. Experience within the a Community Services sector or organisation

Homes North is a not-for-profit organisation serving the New England North West region, with offices located in Armidale, Glen Innes, Gunnedah, Inverell, Moree and Tamworth.  Operating for over 30 years, Homes North creates secure, affordable and sensitively managed housing opportunities for low income households, striving for an integrated and inclusive approach to housing for all.

Our vision is that every community member on low-to-moderate income in the New England North West region has a secure place to call home, which they can independently sustain into the foreseeable future.  This vision recognises the continuum of housing needs – from emergency and short-term accommodation to address homelessness, through supported and community housing, and over long-term pathways to secure and affordable home ownership. Community members may move in different directions along this continuum as a result of changes to their financial, health and family circumstances.

For a confidential discussion please contact Chloe Grace on 026772 5133. Alternatively, please email enquiries to chloeg@homesnorth.org.au or apply now!

Closing date for applications: 9am: 28th September 2019

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