Work with us

Current Vacancies

 

Client Relations Officer (Front Counter/ Reception) – Moree

Homes North Community Housing

Are you passionate about contributing to an important cause? Do you have exceptional skills in client support, care and customer service within a social housing, welfare or property management environment? Do you have the ability to work with complex clients and their advocates directly providing advice and assistance and work collaboratively with both internal and external stakeholders? We might just have the role you’re looking for! Homes North, a highly reputed not-for-profit organisation with offices in the New England North West NSW, who make it their business to create secure, affordable and sensitively managed housing opportunities for low income households, are looking to hire their next Client Relations Officer based in Moree.

The Client Relations Officer will be responsible for undertaking receptionist/front desk duties, banking, taking rent payments, answering calls and queries as well as a broad range of administrative responsibilities to support the team. The role is responsible for providing an excellent level of customer service to applicants and tenants and a range of support to the team. The role is is an opportunity for an enthusiastic, honest person with excellent communication skills and a passion to exceed client expectations.

Applicants must have:

ESSENTIAL:

  1. Excellent Customer Service Skills
  2. Excellent communication skills (verbal and written)
  3. Previous administration experience
  4. Previous experience in a client-focused role
  5. Current Drivers License
  6. Willingness to obtain Working With Children Check

DESIRABLE:

  1. Certificate III in Business Administration or Community services (or equivalent)
  2. Experience within the a Community Services sector or organisation

Homes North is a not-for-profit organisation serving the New England North West region, with offices located in Armidale, Glen Innes, Gunnedah, Inverell, Moree and Tamworth.  Operating for over 30 years, Homes North creates secure, affordable and sensitively managed housing opportunities for low income households, striving for an integrated and inclusive approach to housing for all.

Our vision is that every community member on low-to-moderate income in the New England North West region has a secure place to call home, which they can independently sustain into the foreseeable future.  This vision recognises the continuum of housing needs – from emergency and short-term accommodation to address homelessness, through supported and community housing, and over long-term pathways to secure and affordable home ownership. Community members may move in different directions along this continuum as a result of changes to their financial, health and family circumstances.

For a confidential discussion please contact Chloe Grace on 026772 5133. Alternatively, please email enquiries to chloeg@homesnorth.org.au or apply now!

Closing date for applications: 9am: 28th September 2019

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Housing Administration Officer (Front Counter/Reception) – Gunnedah (Part-time)

Are you passionate about contributing to an important cause? Do you have exceptional skills in client support, care and customer service within a social housing, welfare or property management environment? Are you looking for a flexible part-time role? We might just have the role you’re looking for! Homes North, a highly reputed not-for-profit organisation with offices in the New England North West NSW, who make it their business to create secure, affordable and sensitively managed housing opportunities for low income households, are looking to hire their next part-time Housing Administration Officer based in Gunnedah.

The Housing Administration Officer will be responsible for undertaking receptionist/front desk duties, banking, taking rent payments, answering calls and queries as well as a broad range of administrative responsibilities to support the team. The role is responsible for providing an excellent level of customer service to applicants and tenants and a range of support to the team. The role is is an opportunity for an enthusiastic, honest person with excellent communication skills and a passion to exceed client expectations.

Applicants must have:

ESSENTIAL:

  1. Excellent Customer Service Skills
  2. Excellent communication skills (verbal and written)
  3. Previous administration experience
  4. Previous experience in a client-focused role
  5. Current Drivers License
  6. Willingness to obtain Working With Children Check

DESIRABLE:

  1. Certificate III in Business Administration or Community services (or equivalent)
  2. Experience within the a Community Services sector or organisation

Homes North is a not-for-profit organisation serving the New England North West region, with offices located in Armidale, Glen Innes, Gunnedah, Inverell, Moree and Tamworth.  Operating for over 30 years, Homes North creates secure, affordable and sensitively managed housing opportunities for low income households, striving for an integrated and inclusive approach to housing for all.

Our vision is that every community member on low-to-moderate income in the New England North West region has a secure place to call home, which they can independently sustain into the foreseeable future.  This vision recognises the continuum of housing needs – from emergency and short-term accommodation to address homelessness, through supported and community housing, and over long-term pathways to secure and affordable home ownership. Community members may move in different directions along this continuum as a result of changes to their financial, health and family circumstances.

For a confidential discussion please contact Chloe Grace on 026772 5133. Alternatively, please email enquiries to chloeg@homesnorth.org.au or apply now!

This is a part-time (25 hour per week role). Closing date for applications: 9am: 28th September 2019

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Work with us

Homes North acknowledges that our staff are the key to our success and will focus on stable and strong leadership across our team.  We value our team and support them and work together to make a difference. Our staff have a strong belief in the purpose, values and work done by Homes North.

We aim to attract, develop, engage and retain the best mix of people who are skilled, aligned with our values, committed to our purpose and able to work in partnership with others to achieve great results for our community.

 

Our team are highly skilled and aligned to our values. We work as a team to be supportive and show understanding and encouragement to one another.  We worth ethically and with integrity and conduct ourselves professionally, maintain confidentially and are always honest.  We take responsibility and ownership of our own behaviour and actions and act with good faith, believing people are acting with good intent.  We show respect at all times, valuing our differences and treating people how they want to be treated, and we communicate in a positive, clear and concise manner, listening without judgement.

 

At Homes North we aim to:

  • Be an employer of choice
  • Foster professional learning and development
  • Support professional excellence and a performance culture
  • Support our team’s wellbeing and resilience through growth and change
  • Develop skills in change management and project management
  • Ensure our organisation structure is appropriate, robust and cohesive

We support our staff to make a difference.

If you would like to be part of a progressive organisation, where your ideas and input are valued, we would like to hear from you. Listed below you will see any current vacancies.

 

You can download any job description and information package for a vacancy by clicking on the relevant links. These documents will be in pdf format and you will need Adobe Reader to open them. You can download this free software here.