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  • About us
    • Who we are
      • Our Values and Mission
      • Governance Board
      • Executive Team
      • Corporate Governance
      • Homes North Policies
      • Our History
    • What we do
      • Our Purpose
      • Our Vision
      • Our Housing
      • Delivering our Vision
    • Programs & Projects
      • Reconciliation Action Plan
      • Australian Social Value Bank
    • News
    • Publications
    • Work with us
    • Ideas & Suggestions
  • Residents
    • Our Housing : Tenant Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Factsheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments & Complaints
    • Get involved
  • Applications
    • Social & Community Housing
    • Housing Options & Homelessness Services
    • Affordable Housing
    • Aboriginal Employment Related Accommodation Program
  • Local Updates
    • Tenant Newsletter
    • Local community news
    • Local Events calendar
    • Resident Engagement – Join in
  • Partnerships
    • Service Providers
    • Summit Community Services
  • Contact
    • Armidale
    • Glen Innes and Tenterfield
    • Gunnedah
    • Inverell
    • Moree
    • Summit Community Services
    • Tamworth
  • Have Your Say
    • Appeals
    • Compliments & Complaints
    • Ideas & Suggestions
  • About us
    • Who we are

      • Our Values and Mission
      • Governance Board
      • Executive Team
      • Corporate Governance
      • Homes North Policies
      • Our History
    • What we do

      • Our Purpose
      • Our Vision
      • Our Housing
      • Delivering our Vision
    • Programs & Projects

      • Reconciliation Action Plan
      • Australian Social Value Bank
    • News
    • Publications
    • Work with us
    • Ideas & Suggestions
  • Residents
    • Our Housing : Tenant Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Factsheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments & Complaints
    • Get involved
  • Applications
    • Social & Community Housing
    • Housing Options & Homelessness Services
    • Affordable Housing
    • Aboriginal Employment Related Accommodation Program
  • Local Updates
    • Tenant Newsletter
    • Local community news
    • Local Events calendar
    • Resident Engagement – Join in
  • Partnerships
    • Service Providers
    • Summit Community Services
  • Contact
    • Armidale
    • Glen Innes and Tenterfield
    • Gunnedah
    • Inverell
    • Moree
    • Summit Community Services
    • Tamworth
  • Have Your Say
    • Appeals
    • Compliments & Complaints
    • Ideas & Suggestions
 

Tenancy Policies

  • Residents
    • Our Housing: Tenant’s Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Fact Sheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments & Complaints
    • Get involved

Tenancy Policies

Homes North complies with relevant legislative and regulatory requirements. Our policies undergo continual development and review. Approved  policies are available on this page. If you click on one of the policies below and it does not appear it is currently under review and will be available shortly.

TENANCY MANAGEMENT

Absence From Property Policy

Affordable Housing Policy (HN Freehold Properties)

Allocations Policy

Appeals Policy

Child Protection Mandatory Reporting Policy

Community Wellbeing Policy

Complaints Handling Policy

Deceased Tenant Policy

Debt Recovery Policy

Elder Abuse Policy

End of Tenancy Policy

No Cause Terminations Policy – currently under review

Rent Charging (Social Housing) Policy

Rental Fraud Policy

Pets Policy

Succession of Tenancy Policy

Swimming Pool Policy

Television Antenna Policy

Tenancy Reinstatement Policy

Transfer Policy

Visitor and Additional Occupants Policy

Water Charges Policy

REPAIRS, MAINTENANCE & MODIFICATION

Modifications

USE OF HOMES NORTH PUBLIC COMPUTERS

Public Internet and Public Access Computer Use Policy

About our offices

Homes North manages properties across the New England and North West NSW area, with offices in Armidale, Glen Innes, Gunnedah, Inverell, Moree and Tamworth. We also manage properties in Tenterfield, Uralla, Quirindi, Barraba, Werris Creek, Walcha, Guyra, Lightning Ridge and Mungindi. In partnership with Summit we also manage properties in Narrabri and Wee Waa.

Contact
  • Armidale
  • Glen Innes and Tenterfield
  • Gunnedah
  • Inverell
  • Moree
  • Summit Community Services
  • Tamworth
  • Finance
Do you need urgent assistance?

Homelessness: Link2Home 1800 152 152

Domestic & Family Violence: NSW Domestic Violence Line 1800 656 463

Child at Risk: Call child Protection Helpline 132 111



Quick links
  • Ideas & Suggestions
  • Privacy Statement
  • Repairs and Maintenance
  • Workplace Safety Policy Statement
  • Staff portal
  • Contractor portal

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