1300 662 721: Emergency out of hours repairs

Are you homeless? Click here

Logo Logo Logo Logo Logo
  • About us
    • Who we are
      • Our Values and Mission
      • Governance Board
      • Executive Team
      • Corporate Governance
      • Homes North Policies
      • Our History
    • What we do
      • Our Purpose
      • Our Vision
      • Our Housing
      • Delivering our Vision
    • Programs & Projects
      • Reconciliation Action Plan
      • Australian Social Value Bank
    • News
    • Publications
    • Work with us
    • Ideas & Suggestions
  • Residents
    • Our Housing: Tenant’s Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Factsheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments & Complaints
    • Get involved
  • Applications
    • Social & Community Housing
    • Housing Options & Homelessness Services
    • Affordable Housing
    • Aboriginal Employment Related Accommodation Program
  • Local Updates
    • Tenant Newsletter
    • Local community news
    • Local Events calendar
    • Resident Engagement – Join in
  • Partnerships
    • Service Providers
    • Summit Community Services
  • Contact
    • Armidale
    • Glen Innes and Tenterfield
    • Gunnedah
    • Inverell
    • Moree
    • Summit Community Services
    • Tamworth
  • Have Your Say
    • Appeals
    • Compliments & Complaints
    • Ideas & Suggestions
  • About us
    • Who we are

      • Our Values and Mission
      • Governance Board
      • Executive Team
      • Corporate Governance
      • Homes North Policies
      • Our History
    • What we do

      • Our Purpose
      • Our Vision
      • Our Housing
      • Delivering our Vision
    • Programs & Projects

      • Reconciliation Action Plan
      • Australian Social Value Bank
    • News
    • Publications
    • Work with us
    • Ideas & Suggestions
  • Residents
    • Our Housing: Tenant’s Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Factsheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments & Complaints
    • Get involved
  • Applications
    • Social & Community Housing
    • Housing Options & Homelessness Services
    • Affordable Housing
    • Aboriginal Employment Related Accommodation Program
  • Local Updates
    • Tenant Newsletter
    • Local community news
    • Local Events calendar
    • Resident Engagement – Join in
  • Partnerships
    • Service Providers
    • Summit Community Services
  • Contact
    • Armidale
    • Glen Innes and Tenterfield
    • Gunnedah
    • Inverell
    • Moree
    • Summit Community Services
    • Tamworth
  • Have Your Say
    • Appeals
    • Compliments & Complaints
    • Ideas & Suggestions
 

Tenancy Policies

  • Residents
    • Our Housing: Tenant’s Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Fact Sheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments & Complaints
    • Get involved
Tenancy Policies
Homes North complies with relevant legislative and regulatory requirements. Our policies undergo continual development and review. Approved  policies are available on this page.  If you click on one of the policies below and it does not appear it is currently under review and will be available shortly.

Tenancy Management

  • Absence From Property Policy
  • Affordable Housing Policy (HN Freehold Properties)
  • Allocations Policy
  • Appeals Policy
  • Child Protection Mandatory Reporting Policy
  • Community Wellbeing Policy
  • Complaints Handling Policy
  • Deceased Tenant Policy
  • Debt Recovery Policy
  • Elder Abuse Policy
  • End of Tenancy Policy
  • No Cause Terminations Policy – currently under review
  • Rent Charging (Social Housing) Policy
  • Rental Fraud Policy
  • Pets Policy
  • Succession of Tenancy Policy
  • Swimming Pool Policy
  • Television Antenna Policy
  • Tenancy Reinstatement Policy
  • Transfer Policy
  • Visitor and Additional Occupants Policy
  • Water Charges Policy

 

Repairs, Maintenance & Modification

  • Modifications
About our offices

Homes North manages properties across the New England and North West NSW area, with offices in Armidale, Glen Innes, Gunnedah, Inverell, Moree and Tamworth. We also manage properties in Tenterfield, Uralla, Quirindi, Barraba, Werris Creek, Walcha, Guyra, Lightning Ridge and Mungindi. In partnership with Summit we also manage properties in Narrabri and Wee Waa.

Contact
  • Armidale
  • Glen Innes and Tenterfield
  • Gunnedah
  • Inverell
  • Moree
  • Summit Community Services
  • Tamworth
  • Finance
Do you need urgent assistance?

Homelessness: Link2Home 1800 152 152

Domestic & Family Violence: NSW Domestic Violence Line 1800 656 463

Child at Risk: Call child Protection Helpline 132 111



Quick links
  • Ideas & Suggestions
  • Privacy Statement
  • Repairs and Maintenance
  • Workplace Safety Policy Statement
  • Staff portal
  • Contractor portal

© 2021 Homes North Community Housing