This document defines Homes North’s approach to issues of fraud relating to applicants and tenants.
This policy applies to all applicants offered accommodation by Homes North and all tenants living in properties owned or managed by Homes North.
Homes North is committed to ensuring that all approved tenancies, rental subsidies and applications are based on accurate information.Homes North may allocate homes, to approved applicants in accordance with the eligibility requirements set out in Housing Pathways. During the period of a tenancy, a tenant may apply for and receive a rental subsidy, in accordance with the FACS Community Housing Rent Policy.An applicant or tenant is required to provide sufficient information to Homes North, to show they are entitled to receive accommodation or a rental subsidy. Homes North may grant a rental subsidy under the provisions of the Housing Act 2001.If an applicant has been approved for accommodation, or a tenant approved a rent subsidy, to which they are not entitled, the applicant or tenant:
Fraud occurs where:
Where Homes North investigates an allegation of fraud, it will apply the principles of procedural fairness. This means an applicant or tenant will:
Where Homes North finds an applicant or tenant has received accommodation or a rental subsidy they are not entitled to, it may take a range of actions, depending on the circumstances. These actions include:
An applicant receives an allocation of a property they are not entitled to if they have not told Homes North about:
A tenant may be receiving a rent subsidy, to which they are not entitled if they have not told Homes North about:
Where Homes North receives information that an applicant’s or tenant’s circumstances may have changed, or may not be correct and the tenant has not told Homes North, the matter will be investigated by:
Where the initial assessment indicates that a possible fraud has occurred, Homes North will continue to investigate by:
Homes North will take into consideration any mitigating circumstances that may be applicable.
Homes North is able to grant, re-assess or cancel an allocation of housing or rental subsidies in accordance with the provisions of the Housing Act 2001. Homes North is able to pursue any debt resulting from a rent subsidy cancellation of reassessment in accordance with the provisions of the Residential Tenancies Act 2010.
The Housing Act 2001 prescribes a possible maximum penalty of 200 penalty units (that is equivalent of $2,200.00 at the date of publication of this policy) and/or three months imprisonment for:
Homes North will protect the identity of an informant/complainant at all times and cannot disclose information about the informant/complainant without their express permission, unless required by law for example, as part of a criminal proceeding.
In order to protect the applicant’s or tenant privacy, Homes North will not tell the informant/complainant about the outcome of the investigation.
If an applicant disagrees with a decision Homes North has made, they should first discuss their concerns with a Senior Housing Manager. The next step, if they still believe Homes North made an incorrect decision, is to ask for a formal review of the decision. See Homes North Appeals Policy.
It is the responsibility of the:
Contact Homes North on 6772 5133
Standard 1.2 – Establishing and maintaining tenancies
Policy number: 1.2.2\2
Adopted: 13 July 2017