Delivering our Vision

Our statistics demonstrate we are assisting our community members most in need.

Greatest need is defined as:

• People who are homeless or imminently homeless; those living in crisis accommodation
• People whose life or safety is at risk in their current accommodation
• People whose health condition is aggravated by their housing
• People whose housing is inappropriate to their needs
• People with very high rental housing costs i.e. those who paid more than 41% of their income in rent at time of allocation

Highlights 2017 / 2018

• Successful bid for the Social Housing Management Transfer, with approximately 1,700 new tenancies transferring across to Homes North management from NSW Family and Community Services Housing
• Planning and implementation of Homes North’s Social Housing Management Transfer transformation through the Transformation Team, Senior Executive and staff
• Development of partnerships with local organisations to provide better services to our tenants, such as BackTrack, Kirinari and Aboriginal Hostels Association
• Working with Resident Engagement Officers to offer more Tenant Groups across the New England North West to help with improvements in service delivery and to better engage with our tenants
• Sustaining the high level of tenant satisfaction through the independent survey run by Social Housing peak body in NSW, CHIA NSW.
• Funding through the Safer Communities fund to provide security cameras for a high risk unit complex in Tamworth