We often talk about cultural awareness among organisations and staff. Cultural competency takes that awareness to a deeper level of understanding and confidence when working within Aboriginal culture.
There are five essential elements which contribute to the ability of an organisation to become more culturally competent:
Having the capacity for cultural self-assessment
Being conscious of the dynamics inherent when cultures interact
Having institutionalised culture knowledge
Having developed adaptations to service delivery that reflect an understanding of cultural diversity
These elements align with the Aboriginal Cultural Competency Standards for Community Housing Providers.
Assessing how our services measure up to the cultural competencies will be a big challenge. It will take time and will need focused conversations and strong engagement by the RAP working group and our staff across all seven competencies.