The Tenant’s Handbook aims to provide Tenants of Homes North Community Housing Co. Ltd with information they need in order to understand Homes North and how it operates. We hope it will assist tenants to enjoy their time with us. It also aims to inform tenants of their rights and responsibilities as a Tenant of Homes North.
The following topics are covered in the handbook:
How the rent is calculated
What is Commonwealth Rent Assistance (CRA)?
How do I pay the rent?
Income and Rent Reviews
The Tenancy Agreement
The Property Condition Report
What happens if you get behind in your rent?
Repairs and Maintenance
What to do when something needs to be fixed
Rubbish/ Excess Garbage
What happens when you leave Homes North?
What happens when Homes North terminates the tenancy?
How to make a complaint
What you can expect from Homes North Community Housing
What Homes North Community Housing Expects of you
Information and Support for Tenants
The Tenant’s Handbook is available to be downloaded as a Word Document.